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At Bedrock, we are committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
What information is being collected?
We obtain information about you when you use our website or social media channels.
The personal information we collect might include your name, address, email address, IP address and information regarding what pages are accessed and when.
If you make a purchase online, your card information is not held by us, it is collected by our third party payment processors (Shopify), who specialise in the secure online capture and processing of credit/debit card transactions.
Who is collecting it?
We will not sell or rent your information to third parties.
Third Party Service Providers working on our behalf:
We may pass your information to our third party service providers, for the purposes of completing tasks and providing services to you on our behalf (for example to process payment transactions and/or send you marketing emails). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
Please be reassured that we will not release your information to third parties not disclosed here, for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order for the purposes of prevention of fraud or other crime.
How is it collected?
Why is it being collected?
Your data may be collected to complete a product purchase transaction, or if consent is given to enable us to keep you updated with our new products, company changes and/or special offers, via email.
How will it be used?
To process your order, manage your account, personalise your use of the website and contact you regarding other products and services we offer to you (if you agree).
How long will my data be retained for?
Transactional data such as names, addresses and payment details, are used to complete product orders and therefore are stored in Shopify, a third party tool until an annual review takes place.
Marketing data will be retained securely until consent is withdrawn.
What will be the effect of this on the individuals?
We will not contact you for marketing purposes by email unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: firstname.lastname@example.org.
How you can access your information:
You have the right to ask for a copy of the information we hold about you, under the Subject Access Request (SAR) Act. Please put your request into writing to email@example.com
When you give us personal information, we take steps to ensure that it’s treated securely. Our transaction processor, Shopify is GDPR compliant.
Cookies that the Bedrock website uses:
Bedrock uses a tool called Google Analytics to give us statistical data on the performance of our website.
Third Party tool to enable customers to complete a transaction.
A shop platform that our website is built using.
Our website also uses heatmap software which may record mouse clicks, mouse movement and page scrolling. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.
Review of this Policy
This Policy was last updated in May 2018.
All orders are accepted by this company are subject to these terms and conditions of sale, which supersede any previous terms and conditions.
All descriptions and illustrations contained in this website are only intended to give a general idea of the products, specifications may vary slightly.
To assist in prompt despatch, please use the correct product codes and descriptions as supplied on this website. Orders can be sent via the order form on this website.
All items subject to availability, an equivalent alternative will be sent in its place.
Mainland UK destinations - Orders will be despatched by Interlink service, which will be Standard. And will included Mainland UK, Highland and Isles of Scotland, Northern Ireland, Isle of Man and Isles of Scilly. Channel Islands are by Interlink International and are priced as Mainland UK. All other destinations will have to be priced separately, by email. A 10 day delivery (at least 2 working days notice required for delivery under the 10 days at an extra charge) is adopted.
Any claims for non-delivery or shortages must be made in writing within two days of delivery.
NO CLAIMS WILL BE ENTERTAINED AFTER THIS PERIOD.
Parcels will need to be signed for on receipt.
Claims will only be settled after the faulty goods have been returned with the nature of the fault clearly stated.
Any goods returned incomplete i.e. packaging missing, accessories missing etc. will not be replaced or credited.
Similarly any goods found to have been used will not be replaced or credited.
Payment is by credit card basis with order, via the web site.
We reserve the right to refuse any credit card transactions.
Reservation of title
The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.
"FREE Gift" Promotion Terms & Conditions
Our free gift promotion ends at midnight on Wednesday 14th March 2018.
The “free gift” is a single Bedrock branded gin glass.
In order to qualify for the free gift, you must purchase one 70cl bottle of Bedrock Export Gin in one transaction from the Bedrock Gin website.
Separate transactions cannot be combined under any circumstances to qualify for the offer.
The free gift cannot be substituted for any other product, cash or credit.
Customers are only entitled to ONE free gift for each Export bottle purchased – those purchasing two 70cl Bedrock Export Gin bottles in one order will receive two Bedrock gin glasses, and so on.
This offer is only available on orders placed here on our website: www.bedrockgin.co.uk
The free gift will be dispatched with the relevant items from your qualifying order.
The free gift must be returned in the event you return any part of your order to us for a refund.
We reserve the right to amend these terms and conditions at any time. If we do this, we will publish the amended terms and conditions this page.
Free Delivery Terms & Conditions
The prices displayed at www.bedrockgin.co.uk include the statutory Value Added Tax but do not include a delivery charge.
The consumer will receive free delivery when purchasing two or more 70cl bottles of Bedrock Gin in one order. Standard delivery cost is £3.95. Any order which does not include a minimum of two 70cl bottles of Bedrock Gin will not be valid for free delivery.
Prices in store, catalogue and online may vary.